TELEPHONY
SOFTWARE SOLUTIONS!
We are currently product testing all
of their software catalogue, and will soon be providing
direct links to their website. We are working
diligently to get the ITTOOLZ "stamp of approval" on all
their products, and will only be offering a limited
selection until through testing and customer feedback
has been provided.
The Following weblinks will provide
detailed information on the features and pricing of each
software package.
PBX
SOLUTION:
FlexPBX is
an easy to use PBX software that does what a
receptionist can do, plus much more. It is ideal for
small business and large business alike with limited
resource handling incoming calls. Flex PBX can answer
incoming calls like a human receptionist does. It
processes and transfers calls to responsible parties. It
offers features like auto attendant, call transfer and
call forwarding, call waiting, music on hold, customize
designed extensions, and much more.
PREDICTIVE DIALER SOLUTION:
A really affordable
predictive dialing software for sales and telemarketing
agents to increase productivity and to improve campaign
bottom-line. When a live person answers the phone, it
displays window screen pop up with recipient's
information. It can also automatically leaves voice
messages on answering machine. The system can also
record conversations.
AUTO DIALER AND CALL BLASTER SOLUTION:
This automated
dialing software is for reaching people by phone with
personalized messages. It offers live call transfer
feature by allowing using touch-tone key (press 1, press
2) options. This feature-rich and easy-to-use software
is ideal for telephone notifications and communications;
sales lead generation; phone-tree campaign; business
service reminders; and church, school events
notifications.
INTERACTIVE VOICE RESPONCE SOLUTION:
IVR Studio is an
Interactive Voice Response system designed to deliver a
high quality caller experience for any organization by
simplifying business integration and increasing
flexibility. IVR Studio ensures professional and
interactive communication with your callers and quicker
resolution of issues.
TEXT TO SPEECH SOLUTION:
Natural
Text-to-Speech is a computer
generated voice by reading a text message. It has the
superior voice quality. It is ideal for personalize
phone messages with or without human voice message.
AUTO REMINDER
SOLUTION: (Still Testing)
An easy-to-use
appointment scheduling and automatic telephone reminder
software specially designed for medical practice and
office professionals to keep customers' appointment on
time and reduce no-shows . Customers can confirm,
reschedule appointment or even transfer to the office
receptionist by pressing a touch tone key.
CUSTOMER
INFORMATION MANAGEMENT SOLUTION: (Still Testing)
Voicent Telephony CRM
is a customer relationship management (CRM) solution
specifically designed to manage all telephone
interactions with customers. Voicent Telephony CRM
enables you to create and maintain a clear picture of
customers in order to be more productive and more
profitable.
BROADCAST BY EMAIL
SOLUTION: (Still Testing)
An powerful email
software that sends thousands of emails one by one with
personalized message addressed to each recipient. Ideal
for email marketing, customer communication, event
notification, and email newsletter publishing. Even
better, it handles bounced and unsubscribe emails
automatically.